Refund policy

We have a no questions asked 20-day return policy for items purchased from our website - quantumind.one, which means you have 20 days after receiving your item to request a return for any of the following reasons:

Note: 20-Day Money-Back only applies for first purchase.

  • Changed mind
  • No longer needed
  • Better price found
  • Arrived damaged
  • Didn't match description
  • Expired item
  • Late delivery
  • Quality wasn't as expected
  • Wrong item received


To be eligible for a return, please email us with the receipt or proof of purchase.


To start a return, you can contact us at support@quantumind.one

Once you send us the email, we’ll reply you within 3-5 business days, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.


Please note that purchases made outside our website (quantumind.one) cannot be refunded by us. Contact the vendor you've purchased from.


Please note that returns will need to be sent to the following address:

212 East Hannover Ave, Cedar Knolls, New Jersey 07927


FAQ:

What is the restocking fee?

>> No restocking fee

 

For customer remorse?

>> No cost

Your return policies only USA & Canada

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Exchanges (ordered the wrong item)

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we approved your return, please contact us at support@quantumind.one



Phone: +1 (862) 707-1015 (9 AM to 5 PM Eastern Time) | Mon-Fri |


Email: support@quantumind.one

You can always contact us for any return questions at our email.